Customer Centric Banking Models that work
Ahmed Musa
Recorded Books · AI-narrated by Archie (from Google)
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Audiobook
7 hr 26 min
Unabridged
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AI-narrated
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About this audiobook
Customer-centric banking models focus on tailoring services to meet the individual needs and preferences of customers, creating deeper relationships and enhanced experiences. One successful model is personalized banking, where banks use data analytics to offer customized financial products, such as personalized loans, savings plans, or investment advice. By understanding customers' financial behaviors, banks can predict needs and proactively provide relevant solutions, increasing satisfaction and loyalty.
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