Tiaw Leong Gan
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The period I tried was between 12:50 to 1:00AM 9th Dec. I was able to fill up my whole family's profiles and etc. But all the declarations were not fillable. The Declaration page just loaded endlessly. The app actually allowed me to click on the submission button and make the final declaration on truthness while i have not been allowed to answer any questions.. I reinatalled the app from the Play Store when i hit the issue, so stop asking about the version.
3 people found this review helpful
Immigration & Checkpoints Authority
December 12, 2024
Hi Tiaw, sorry to hear about this. Will you be able to share the details such as date/time and the error msg of the error encountered? It could be due to e-service maintenance during the time eservice is not available. Will you be able to update the App to the latest version and retry again to see if the issue is persisting?
Bellelina Alyssa
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Under the group QR code, there should have "bus" option as stated in the news. But I could not even scroll down to select the "bus" option and only can stay put at the 3 selection that was shown which is "car", "lorry" & "motorcycle". Kindly fix this matter in the apps.
1 person found this review helpful
Immigration & Checkpoints Authority
November 29, 2024
Hi Bellelina, pls update your App to Ver 1.6.1 to see the new option. :)
Mark Richardson
Excellent. The app and the passport and biometric scanning gates at Changi Airport made entering and leaving Singapore so fast and easy. Absolutely wonderful. If only all countries could offer the same problem-free immigration experience.
21 people found this review helpful
Immigration & Checkpoints Authority
November 11, 2024
Hi Mark, thank you for the support :)