Richard Schoonhoven
I generally like the app, it's quite fast and you have easy control over the instruments from your phone. IMPORTANT for the ING! Similar to a previous reviewer, the app recently broke after an update. I reinstalled it from scratch and the issue has gone. This is a problem more people have apparently.
7 people found this review helpful
ING Bank N.V.
January 12, 2021
Hi, thank you for your feedback. I'm sorry to hear about the problem. Currently we are experiencing a login problem. Hopefully it will be solved as soon as possible. I'm sorry for the inconvenience.
Stefan Man
Getting worst and worst, all handy features are removed. Interface keep changing, right now you can't look for ETF or trackers efficiënt.The app was extremely unstable and it is better but as investor, I want to invest, i need usefull data, not ever changing portal and useless bait. We want to see performance and comparisons. All good features are hidden and hard to use now. The old app was good and every update getting more worst. The app update for update, consider to stop investing with ING.
3 people found this review helpful
ING Bank N.V.
February 14, 2023
Thanks for your feedback. We have a few improvements in the works that will be released soon, I hope that will satisfy some of your needs.
Kevin
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Created a trading account but the app won't let me in because I don't have(need) a debit card since I can use my phone or creditcard -.- Edit: customer service is unable to help me. I cannot find where to purchase stocks in the regular ING app, I can only view my holdings as far as I can see
ING Bank N.V.
October 16, 2024
Hi Kevin, it’s unfortunate that you’re unable to complete the registration for this app. If you don’t have a debit card, I recommend contacting our customer service for assistance. Our Investment products are also accessible through the regular ING app, where the functionality is almost entirely similar.