Amazon Relay

3.9
33.7K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster.

If you’re a carrier or owner-operator, you’ll like…

* Load Board that makes it easy to book loads that fit your schedule
* Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes
* Post A Truck, which automatically books loads that match truck availability
* Trips page, where you can view booked loads and assign or update drivers
* Push notifications about important updates and announcements from Relay

Drivers will enjoy…

* Free navigation on truck-friendly routes, including routing to Amazon truck entrances
* Lane guidance that tells drivers which lane they should be in while approaching their next turn
* Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule
* Load History, where drivers can view the last two weeks of loads hauled for Amazon
* Ability to report delays or disruptions to company dispatchers and Amazon
* Digital proof of delivery and bills of lading documents that make it easier to track paperwork

By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).
Updated on
Nov 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
31.8K reviews
Willie Core
December 31, 2024
I feel like it's pointless and unfair to drivers to have a system to report delays, but still have your performance score effected. There's a drop-down box with 10+ reasons (which all seem liable if that's what's actually going on for the driver), but you're still dinged for it. What's the point of even asking then? Also, I find it unfair for drivers to be dinged for Amazon canceling a load that you've already accepted. Performance scores matter in load options, therefore in livelihoods.
2 people found this review helpful
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Eleanor
November 13, 2024
Navigation sucks, and on some stops it it gives me an "unable to navigate" which then I haven't use another Navigation app. Also when I'm scanning the pallets to load on my truck, turthe screen on my phone turns off it clears my scans (annoying) causing me to have to scan everything all over again. Please fix. It only does this on my android but works fine on my iPhone
2 people found this review helpful
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Gabriel Garcia
November 15, 2024
I have a Google Pixel 9 Pro XL. This app keeps showing a vpn error message all the time. Pretty much everytime it refreshes. You would have to go to settings and delete all data app or even uninstall the app. Then download it again or log back in. Frustrating and repetitive proccess.
1 person found this review helpful
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What’s new

Bug fixes and performance improvements