4.5
299K reviews
Government
5M+
Downloads
Content rating
PEGI 3
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About this app

ITSME®, YOUR DIGITAL ID

Secure log in, data sharing or signing documents, all you need is your itsme® app. Just like almost 7 million users, with the itsme® app you no longer need a card reader or a litany of passwords.

YOU ARE IN CONTROL

You can easily share your data across more than 800 government platforms and companies, without revealing everything. With itsme® you know exactly what data you share and when.

WHAT MAKES ITSME® STAND OUT?

In addition to the ease of use and clear overview of what you share with whom, thanks to a state-of-the-art security measures, you can rest assured that your personal data is always protected.

itsme® is available for each citizen in Belgium, the Netherlands, Luxembourg and France (with more countries being added soon).

Visit itsme-id.com for more information.
Updated on
Nov 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
296K reviews
Matthijs van Bergen
November 1, 2020
Overall buggy experience, which not only makes it user unfriendly, it does not instill trust with regards to safety either. (Example: the phone number field keeps auto filling the wrong country code, and it is almost impossible to change the phone number registered with the app. This requires a complete reinstall but when I tried this it didn't work as it appeared to keep recognizing my previous installation and settings. I gave up after 3 reinstalls.)
10 people found this review helpful
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Tim De Mey
October 10, 2022
This is what I am getting for days now: This site can’t be reached idp.iamfas.belgium.be unexpectedly closed the connection. This is truly unbelievable. So many times it simply does not work. Why does getting a notification in the Itsme app take so long? I mean if I have to 2FA login using Microsoft Authenticator it simply is instant and without having to have the app open, because it supports notifications. The downtime is just too much. Too many occasions where it does not work.
10 people found this review helpful
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Luuk van B
December 8, 2024
Got a new phone and now I cannot access any government related services and my bank. When I try to activate it, it tells me my account is already linked to another phone number (while my phone number did not change). I contacted them but they are of no help. They repeated the instructions of how to activate it, even though I told them this didn't work and I got the strange error...
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Belgian Mobile ID
December 9, 2024
We’re sorry to hear you facing this issue. Could you contact us via the app so we can further assist you? Thank you!

What’s new

The latest update of the itsme® app includes some great new features and improvements to enhance your digital identity even further:

- Consult the most frequently asked questions when activating your account
- Small improvements

These features will roll out over the coming weeks!