Eric Wyman
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The current version does not honor the battery backup reserve set point. If I set it to 25%, it sets 24%. If I set 61%, it sets 37%. The weather guard returns the site to installer settings instead of back to the previous setting (Time of Use). Time of use needs an option of charging the battery from the grid during off-peak to avoid peak. The company will not respond to any attempts to communicate with them.
3 people found this review helpful
SolarEdge Technologies
18 November 2024
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Goijaart van Dijk
Meh. The app works, but the functionality in the app is not worth writing home about. For instance: I can't put my energy-provider's plan in, so the savings in euros are an estimate, not realistic. Also getting the converter status via the QR-code simply does not work. It's only function really is to see the solar production statistics, but without the possibility to connect those to actual usage, they don't mean a thing. It basically only tells me wether the sun is shining or not.
SolarEdge Technologies
27 October 2024
We’re sorry to hear that you are not enjoying using our app. We value your feedback and are always looking at ways to improve our customer experience. Please contact
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R. G.
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Update: after a full week: still not fixed! Since last update the widget permanently show "Loading sit data" and the app also does go further than the splash screen. On iOS the app also stopped with the latest update, thus the problem is not server-side, but in the app. Seems they've been tinkering with the communication... Cause found! (after comparing several networks): in many home networks IPv6 is disabled; apparently a hard IPv6 address is used by the app since the recent updates.
9 people found this review helpful