Hargovind Dayal served from 1981 to 2015, first with United India Insurance Co. Ltd, and then with Reliance General Insurance Co. Ltd. Working in functions ranging from Sales, Claims Management, Underwriting, Customer Service and Learning and Development, provided him with a continuous learning experience which helped him write this book.
During this period of more than thirty-three years he lived and worked in Allahabad, Agra, Lucknow and Mumbai, and carries in his persona the imprint of each of these unique cities. A self-confessed insurance ‘evangelist’, Hargovind immerses himself in Social Work, Indian History and the Spanish Guitar when not at work on projects connected with insurance.