TECHNIQUES OF CLAIM SETTLEMENT
JAGENDRA RANA
Sept 2022 · Blue Rose Publishers
eBook
265
Pages
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About this eBook
Claim settlement is one of the most important services that an insurance company can provide to its customers. Insurance companies have an obligation to settle claims promptly.Technology is now being increasingly utilised to make the insurance claims simpler, faster and more cost effective The nature of the claims process makes certain tasks repetitive, and the outdated processes do little to improve claim turnaround times, leading to frustrated customers. Advancements are being made in the field of Artificial Intelligence (AI), and the technology holds enormous potential for disrupting the insurance industry, especially the claims process. Times are changing slowly but surely as insurance companies are embracing technology in an attempt to make the claims process faster, consistent and qualitative.
About the author
Jagendra Rana graduated in LL.B from University Studies in Law, University of Rajasthan, Jaipur in 1980 with a Fellowship from Insurance Institute of India Mumbai in 1992. Jagendra Rana is an insurance veteran with a versatile experience of General and Life Insurance. He has been a CEO of a Broking firm and Corporate Head of training in a General Insurance Co. He carries with him 40 years of experience in the Insurance Industry of various top positions. He was conferred with the S.K.Desai Memmoral Award for his Research Paperstwo times by III Mumbai. He was also a resource person in the International Seminar on Insurance Frauds conducted by Osmaniya University, Hyderabad.
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