Malcolm McDonald on Key Account Management
2017. aug. · Kogan Page Publishers
E-könyv
248
Oldalak száma
reportAz értékelések és vélemények nincsenek ellenőrizve További információ
Információk az e-könyvről
Malcolm McDonald on Key Account Management explores the challenges of winning, retaining and developing key accounts. Key accounts are customers who help their suppliers grow, and consequently, they wield significant power. Although they are the key to market share and revenue growth, the costs of serving key accounts can erode profitability unless they are thoroughly understood and managed.
Malcolm McDonald on Key Account Management takes a step-by-step approach to presenting best practice in key account management. Whether your business is starting up or well-established, there is always more to discover about improving the way value is created between you and your most important customers. Malcolm McDonald and Beth Rogers have spent over twenty years researching, teaching and consulting on key account management, and have condensed their knowledge into this book, focusing on making it clear, concise and easy to use.
Malcolm McDonald on Key Account Management takes a step-by-step approach to presenting best practice in key account management. Whether your business is starting up or well-established, there is always more to discover about improving the way value is created between you and your most important customers. Malcolm McDonald and Beth Rogers have spent over twenty years researching, teaching and consulting on key account management, and have condensed their knowledge into this book, focusing on making it clear, concise and easy to use.
A szerzőről
Professor Malcolm McDonald was formerly a Professor of Marketing and Deputy Director at Cranfield University School of Management and is now an Emeritus Professor. Based in the UK, he is also an Honorary Professor at Warwick Business School and the author of Malcolm MacDonald on Marketing Planning, also published by Kogan Page.
Dr Beth Rogers was formerly a Business Development Manager at Portsmouth Business School and chaired project board developing National Occupational Standards for UK professional sales. Based in the UK, she is now the Director of two organisations and writes articles for business publications.
E-könyv értékelése
Mondd el a véleményedet.
Olvasási információk
Okostelefonok és táblagépek
Telepítsd a Google Play Könyvek alkalmazást Android- vagy iPad/iPhone eszközre. Az alkalmazás automatikusan szinkronizálódik a fiókoddal, így bárhol olvashatsz online és offline állapotban is.
Laptopok és számítógépek
A Google Playen vásárolt hangoskönyveidet a számítógép böngészőjében is meghallgathatod.
E-olvasók és más eszközök
E-tinta alapú eszközökön (például Kobo e-könyv-olvasón) való olvasáshoz le kell tölteni egy fájlt, és átvinni azt a készülékre. A Súgó részletes utasításait követve lehet átvinni a fájlokat a támogatott e-könyv-olvasókra.
