Without the right requirements it is impossible to build the right solution. Mastering the Requirements Process, Fourth Edition, gives you an industry-proven process for getting to the essence of the business problem and then writing unambiguous and testable requirements for its solution.
This fourth edition is an almost complete rewrite that brings requirements discovery into today's world--it is the book for today's business analyst. Product owners and project leaders will also find it valuable as it explains how to discover precisely what the customer needs and wants, and to do it effectively in any business or project environment.
The book tells you how to:
"One of the most valuable things about this book is that it provides a process to follow that will get people asking the right questions and expand their perspective on the problem."
--Kevin Brennan
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James Robertson and Suzanne Robertson are two of the most respected names in business analysis and requirements discovery. During the Robertsons' careers, their books, templates, training, and consulting have helped hundreds of companies to upgrade their requirements discovery process. The Robertsons have written numerous books, among others the three previous editions of this book, Business Analysis Agility, and with their co-authors at the Atlantic Systems Guild, the acclaimed Adrenaline Junkies and Template Zombies. James and Suzanne live in London and France.