Encouraging the Heart: A Leader's Guide to Rewarding and Recognizing Others

All too often, simple acts of human kindness are overlooked and underutilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.

Best-selling experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage those around them to be their very best. Readers will find:

• Discussions of the Five Practices that drive followers to be their very best: Modelling the way, Inspiring a shared vision, Challenging the process, Enabling others to act, and Encouraging the heart
• Enlightening examples of how ordinary individuals demonstrate extraordinary leadership
• Hands-on strategies and practical tips from real leaders, like utilizing the Encouragement Index to measure how well you display the principles of leadership

Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.