Lean Office and Service Simplified: The Definitive How-To Guide
Jul 2017 · CRC Press
Ebook
194
Pages
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About this ebook
Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by
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