Microsoft Dynamics CRM 2011 Applications (MB2-868) Certification Guide
Danny Varghese
Apr 2013 · Packt Publishing Ltd
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Ebook
344
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About this ebook
This Certification guide will follow a step-by-step approach to instruct the reader what they need to know to be able to become certified with Microsoft Dynamics CRM 2011.If you will implement Microsoft Dynamics CRM 2011, this book is for you. You should have a working knowledge of Microsoft Windows, Microsoft Internet Explorer, and Microsoft Office.
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About the author
Varghese Danny : Danny Varghese is an experienced enterprise architect able to contribute blend of industry, client, project-management, technical and customer-support skills, along with commitment to excellence, to clients by ensuring that projects support strategic mission and objectives within scope, budget, and schedule. Danny is a results-driven, business process professional with proven track record of delivering high value solutions ensuring high customer satisfaction. He enjoys thinking creatively to analyze and solve problems demonstrating the ability to manage projects from planning through execution/completion under the pressure of fast-paced, time-sensitive environments. Dannys colleagues consider him an energetic and focused leader with exceptional interpersonal communicator who effectively interacts with clients and all levels of management.Danny is now a two-time published author leveraging his expertise to write about a Customer Relationship Management (CRM) platform and Development Operations (DevOps). https://www.linkedin.com/in/dannyvarghese
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