This state-of-the-art survey not only serves as a "position paper" on the field from the viewpoint of expert members of the IFIP Technical Committee 12, its Working Groups and their colleagues, but also presents overviews of current work in different countries.
The chapters describe important relatively new or emerging areas of work in which the authors are personally involved, including text and hypertext categorization; autonomous systems; affective intelligence; AI in electronic healthcare systems; artifact-mediated society and social intelligence design; multilingual knowledge management; agents, intelligence and tools; intelligent user profiling; and supply chain business intelligence. They provide an interesting international perspective on where this significant field is going at the end of the first decade of the twenty-first century.