Accountability in Human Resource Management: Connecting HR to Business Results, Edition 2

This practical text presents a results-based approach to HR accountability, which explains how to:

• Uncover and monitor the costs of HR programs
• Develop programs emphasizing accountability
• Collect data for evaluation
• Measure the contribution of human resources
• Calculate HR’s return on investment

This new edition is fully revised and updated to reflect developments in the field, such as the rise of talent management and the increased role of technology in HR measurement, and is supported with international examples throughout. New chapters have been added to address business alignment, HR scorecards, analytics maturity, and international applications of the methodology. Case studies, tool templates and lecture slides are provided as online supplements for HR practitioners and students.