The Leadership Capital Index: Realizing the Market Value of Leadership

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

How to Lead When Your Boss Can't (or Won't)

The HR Value Proposition

Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust

Reinventing the Organization: How Companies Can Deliver Radically Greater Value in Fast-Changing Markets

The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work, Edition 3

Why the Bottom Line Isn't!: How to Build Value Through People and Organization

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Marca de liderazgo

Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

Leadership Sustainability: Seven Disciplines to Achieve the Changes Great Leaders Know They Must Make

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

The HR Scorecard: Linking People, Strategy, and Performance

Bargaining with the Devil: When to Negotiate, When to Fight

Results-Based Leadership

The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day

The GE Work-Out: How to Implement GE's Revolutionary Method for Busting Bureaucracy & Attacking Organizational Proble

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

The Why of Work: How Great Leaders Build Abundant Organizations That Win