Advances in Service Network Analysis

Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant

Knowledge Sharing and Quality Assurance in Hospitality and Tourism

Kitchen Confidential

Safety and Security in Tourism: Recovery Marketing after Crises

The Materials of Service Design

Data-Driven Marketing: The 15 Metrics Everyone in Marketing Should Know

Tourist Destination Governance: Practice, Theory and Issues

9 Ways To Grow Your TikTok Overnight

The Elephant Tourism Business

Principles of Marketing

Tourism Crises: Management Responses and Theoretical Insight

Services Marketing: People, Technology, Strategy (Eighth Edition)

Tourism in the Muslim World

The RevOps Revolution: How to Rocket Your Revenue

Emotional Intelligence And Marketing

Legendary Service: The Key is to Care

Crisis Management in Tourism

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect