HBR Guides to Emotional Intelligence at Work Collection (5 Books) (HBR Guide Series)

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

HBR's 10 Must Reads on Mental Toughness (with bonus interview "Post-Traumatic Growth and Building Resilience" with Martin Seligman) (HBR's 10 Must Reads)

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

Harvard Business Review on Winning Negotiations

How to Lead When Your Boss Can't (or Won't)

HBR Guide to Navigating the Toxic Workplace

Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust

The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work, Edition 3

Presentations (HBR 20-Minute Manager Series)

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Successful Writing and Speaking: The Communication Collection (9 Books)

Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)

Bargaining with the Devil: When to Negotiate, When to Fight

The HBR Work Smart Collection (4 Books)

The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day

Having Difficult Conversations (HBR Emotional Intelligence Series)

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

The HBR Work Smart Boxed Set (6 Books)