The Big Book of HR, 10th Anniversary Edition

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

The Leadership Campaign: 10 Political Strategies to Win at Your Career and Propel Your Business to Victory

The Manager's Answer Book: Powerful Tools to Maximize Your Impact and Influence, Build Trust and Teams, and Respond to Challenges

How to Lead When Your Boss Can't (or Won't)

The Decisive Manager: Get Results, Build Morale, and Be the Boss Your People Deserve

Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust

The Essential Workplace Conflict Handbook: A Quick and Handy Resource for Any Manager, Team Leader, HR Professional, Or Anyone Who Wants to Resolve Disputes and Increase Productivity

Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work, Edition 3

Simple Is the New Smart: 26 Success Strategies to Build Confidence, Inspire Yourself, and Reach Your Ultimate Potential

The Essential HR Handbook, 10th Anniversary Edition: A Quick and Handy Resource for Any Manager or HR Professional

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Bargaining with the Devil: When to Negotiate, When to Fight

The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

The Mediator's Handbook: Revised & Expanded fourth edition, Edition 4

Transformative Scenario Planning: Working Together to Change the Future

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't