Friction: How Radicalization Happens to Them and Us

25 Ways to Win with People: How to Make Others Feel Like a Million Bucks

The Marvel of Martyrdom: The Power of Self-Sacrifice in a Selfish World

How to Lead When Your Boss Can't (or Won't)

Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust

Terrorism Research and Public Policy

The Thin Book of Trust, Third Edition: An Essential Primer for Building Trust at Work, Edition 3

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results

Good for You, Great for Me: Finding the Trading Zone and Winning at Win-Win Negotiation

I Shall Not Hate: A Gaza Doctor's Journey on the Road to Peace and Human Dignity

Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

Bargaining with the Devil: When to Negotiate, When to Fight

Peace Is Possible: Thoughts on happiness, success and relationships for a deeper understanding of life

The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day

Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

Perilous Power: The Middle East and U.S. Foreign Policy, Edition 3

Transformative Scenario Planning: Working Together to Change the Future

The Mediator's Handbook: Revised & Expanded fourth edition, Edition 4

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

Gandhi Today: A Report on India's Gandhi Movement and Its Experiments in Nonviolence and Small Scale Alternatives (25th Anniversary Edition)