The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems
Hans Norden
Apr 2022 · McGraw Hill-Ascent Audio · Narrated by Peter Lerman
headphones
Audiobook
12 hr 48 min
Unabridged
family_home
Eligible
info
reportRatings and reviews aren’t verified Learn More
Want a 1 hr 17 min sample? Listen anytime, even offline.
Add
About this audiobook
Sooner or later, every executive has to confront problems that seem to be built into the way the business was designed, maintained, and managed. Whether it's information overload, profit margin issues, or adapting to new regulations, popular "best practices" don't solve those problems. High-level executives, it turns out, are often the least able to diagnose-much less solve-an organization's systemic problems. Hans Norden draws on a wealth of experience in in-house change management to help both established and up-and-coming C-suite leaders analyze the problems and create authentic, sustainable solutions. In The Root Cause, listeners will learn how executing change initiatives requires a different form of leadership than routine operations. Norden explains why systemic problems fester, manifesting as disruptions in the workflow of different departments and levels in the company. While top-down management may work on a day-to-day basis, managing and fixing systemic problems requires intelligent collaboration with other management levels to implement improvements. Providing a clear, step-by-step road map to diagnosing issues and establishing authentic, holistic, and sustainable solutions, The Root Cause shows leaders a way to solve the seemingly unsolvable problems-and prevent more from arising in the future.
About the author
Hans Norden is the principal and owner of Anticipated Outcome, a boutique provider of forward-thinking change leadership services. A native of The Netherlands, he was senior in-house change management consultant for the ING Group at their international headquarters in Amsterdam before relocating to the US.
Peter Lerman is a narrator from the heart of New York City: Brooklyn born and raised. He has appeared onstage as Horace Vandergelder in Hello Dolly, Bobby Gould in Speed-the-Plow, the Governor of Texas in Best Little Whorehouse..., Jonathan Brewster in Arsenic and Old Lace, and Lenny in Rumors.
Rate this audiobook
Tell us what you think.
Listening information
Smartphones and tablets
Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.
Laptops and computers
You can read books purchased on Google Play using your computer's web browser.
