Toxic Nursing, Second Edition, Audiobook: Managing Bullying, Bad Attitudes, and Total Turmoil
About this audiobook
Nursing has a not-so-secret problem. The profession is prone to—some would say thrives on—workplace conflict, incivility, bullying, and meanness. And while nurses observe and experience this conflict daily, too few have been trained in its resolution. Toxic Nursing aims to change that with strategies, tools, and techniques to help nurse leaders, managers, and administrators defuse conflict, turn around toxic situations, and create positive, healthy work environments.
Written by Cheryl Dellasega—author of the groundbreaking books Surviving Ophelia and Mean Girls Grown Up—Toxic Nursing explores the reasons behind toxic behavior and its impact on not just the workplace but patient safety.
TABLE OF CONTENTS
Part 1: The Relational Nurse Manager
Chapter 1: Incivility
Chapter 2: The Newbie: Mistreatment of New Nurses
Chapter 3: The Know-It-All/Criticism Queen
Chapter 4: Gossip and Trash Talk
Chapter 5: Cliques, Campaigns, and High School Drama
Chapter 6: Competition and Credit
Chapter 7: Nurse Managers as the Problem
Part 2: Working Together
Chapter 8: Men in White
Chapter 9: Better Than You
Chapter 10: Generations at Work
Chapter 11: Competent and Caring Leaders?
Chapter 12: Social Media, Electronic Communication, and Professionalism
Part 3: Navigating Toxic Systems
Chapter 13: Politics and CYA
Chapter 14: Patients as Victims
Chapter 15: On the Battlefield: Nurses Under Attack
Chapter 16: Toxic Culture/Environment
Chapter 17: Conclusion
Appendix A: Is Your Management Style Causing Conflict?
Appendix B: Conflict Case Scenario
Appendix C: Organizational Cynicism Self-Assessment
Appendix D: When It’s Time to Seek Outside Counsel
Appendix E: Compassion Fatigue
ABOUT THE AUTHOR
CHERYL DELLASEGA, PhD, RN, CRNP, is a Professor in the Department of Humanities at Penn State College of Medicine. An award-winning author, speaker, and researcher—and founder of Club and Camp Ophelia—she has spent much of her career helping women and girls confront and overcome bullying and relational aggression. She has worked clinically as a nurse practitioner and is an international expert on family relationships.
About the author
CHERYL DELLASEGA, PhD, RN, CRNP, is a Professor in the Department of Humanities at Penn State College of Medicine. An award-winning author, speaker, and researcher—and founder of Club and Camp Ophelia—she has spent much of her career helping women and girls confront and overcome bullying and relational aggression. She has worked clinically as a nurse practitioner and is an international expert on family relationships.
