Fian Sofyan
What happened, a few days after I paid for a 1-year subscription, the message "account suspended" appeared. Currently mining can still be done but when opening the history or withdraw page the message "account suspended" appears. I have contacted via email to get clarification but there is no response. I am disappointed, because previously cryptotab was running normally.
46 people found this review helpful
CryptoCompany OU
December 4, 2024
Hello, our monitoring system checks user accounts for suspicious activity and only suspends accounts where fraud attempts have been detected. If you believe that your account has been suspended in error, please report the issue using the contact form: https://cryptobrowser.site/app/support/android so that we can assist you further.
Ezra
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I used to love this app. I spent over 1k buying miners. I was able to get withdrawals. As of a year ago my last withdrawal is still pending OVER A YEAR. Let that sink in for anyone New. I even downloaded the NC Wallet like they suggested for Instant Withdrawals. Still nothing. I contacted support. Nothing. Over 1k I can't withdrawal out. Some BS if you ask me
7 people found this review helpful
CryptoCompany OU
January 13, 2025
Hello, we're sorry to hear that and would gladly look into the matter for you. Can you please confirm your ticket ID?
Mian Aziz
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Update: it's been months I am waiting for the withdrawal but still nothing happened I think there is something wrong...... It was excellent a few months ago, but for the past three months, they have not allowed withdrawals. My most recent withdrawal is still pending from a month ago, and customer support has not responded. Since we are paying for the service and receiving poor support, they should see the withdrawal process to make sure everyone will receive the withdrawal on time
196 people found this review helpful
CryptoCompany OU
December 29, 2024
Dear user, we apologize for the wait. Have you successfully received your payment by this time? If not, please confirm your ticket ID and we will look into it right away.