Zalando – online fashion store

4.5
1.19M reviews
50M+
Downloads
Content rating
PEGI 3
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About this app

Shop the latest trends and get inspiration on the go, anytime. Be the first to find out about sales and special offers - as they happen!

We are Europe’s biggest online retailer - explore clothing, shoes, accessories, sportswear and much more. Our selection of fashion ranges from popular brands to sought-after designer labels. This combined with free returns makes Zalando a one-stop, convenient shopping experience.

••• Style that’s as unique as you •••
- Follow fashion experts to see how they style their outfits
- Follow brands to see more from them first, including new items and collections

••• Get inspired and never miss a trend •••
- Stay up to date with news and trends from fashion experts and brands
- Discover collections and lines from a wide range of designer brands
- Stay up to date with sales, discounts, promotions and discount codes

••• Fashion pieces for every style •••
- Wide range of affordable and designer fashion: trendy dresses, t-shirts, shirts, skirts, jackets, jeans and much more for all occasions
- Selection of the latest shoes from popular brands: sandals, heels, boots, casual shoes, sneakers and many more for women, men and kids
- Fashion accessories for every style: handbags, backpacks, jewelry, hats, scarves, watches, smartwatches, textile masks and more

••• Simple and safe shopping •••
- Free returns so you can try your look on at home first
- A variety of choices and easy ways to pay

••• We love hearing from you •••
- Stay in touch and connect with us on Facebook: facebook.com/zalando
- Show us your unique style on Instagram: instagram.com/zalando
- Get inspired by our must-have collections and trending pieces on Pinterest: pinterest.com/ZalandoUK

Let us know what you think about the App by leaving a review or writing to us at [email protected]

App permissions
- Identity: Necessary to send you personalized notifications for vouchers, sale alerts and much more.
- Photos/Media/Files: Necessary to load product images faster. Zalando will not have access to your private photos or data.
- Camera: Necessary to use the photo search and barcode scanner functionalities.

You may not use or make any purchases via the Zalando FashionStore App (the “App”) outside of the countries in which Zalando operates and which are presented as choices for you on the App (such countries, the “Permitted Areas”). To make a purchase on the App, you must be physically located within a Permitted Area and provide a delivery address or pickup address and billing address within a Permitted Area. Further, even if you place an order for delivery or pickup in your area, you are prohibited from changing the delivery or pickup address, as well as your billing address, to an address outside of a Permitted Area. By using the App, you expressly agree that no sales via the App are permitted outside of the Permitted Areas and that you will not use or attempt to use the App to make any purchases outside of the Permitted Areas.

ZALANDO MAKES NO REPRESENTATIONS OR WARRANTIES, AND EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, THAT THE APP IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS OUTSIDE OF THE PERMITTED AREAS. Those who access or use the App from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable local laws and regulations. Unless otherwise explicitly stated, all materials found on the App are solely directed to individuals located in the Permitted Areas.

By using the App, you agree and consent to have your personal data collected, used, transferred to and processed in accordance with the laws of the Permitted Area and our Privacy Notice. If you do not agree to the collection of your data in accordance with the laws of the Permitted Area and our Privacy Notice, you must stop using the App immediately.
Updated on
Dec 17, 2024
Events & offers

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.16M reviews
A Google user
November 21, 2018
I guess there is no better place to address this. The user interface is mediocre and the profile data seems to be out of sync with the website but that's not a big problem. Marking my order as returned without clarification is. Contacted CS on Facebook because there is no live chat, then I was being told there was a "technical problem". I suspect there was a pricing problem and they should at least be transparent about it. 3 stairs is fair, but it is also rating the company behind the app not only the app itself. Unfortunately these two are intertwined.
29 people found this review helpful
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Silvia D Salinas
December 27, 2023
Im very dissapointed the customer reviews of the articles were removed, they were extremely useful since sometimes people would give advice regarding true size/true color or share other characteristics that are not visible in the pictures or shared in the description of the article. Also the "My favorites" section is not the best because if you have a long list of favorites it is not posible to categorize them. For the rest the app works really good and service has always been good.
115 people found this review helpful
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A Google user
November 1, 2018
The app itself is ok but the showstopper is that my mobile banking app is not opened when proceeding to payment. As a consequence switching between messaging app (for TAN code) is necessary but doesn't work. Switching back to this app after checking the TAN code causes the payment process to do a step back bringing you in an infinite loop as another TAN code is created. This does not support a smooth mobile experience. I realize the cause may well lie with my bank's mobile site (again, the banking app is not started) but still this scenario should have come up in test rounds.
12 people found this review helpful
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What’s new


🎉 We improve your shopping experience! We are working on fixing bugs, optimizing speed and ensuring a smoother shopping experience, among other things. So you can enjoy a seamless shopping experience! 🛍️