Justin Sijbolts
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Lacks a lot of functionality. You can't even sort the Home graph on say 2 weeks ago. Can't easily sort between anything really, as the whole app lacks any sort of sorting. Also doesn't have a Search function for transaction. Once you finally found your transaction, it only provides a bare minimum of details. C'mon Stripe, do better. Provide at least the core features...
3 people found this review helpful
Stripe, Inc.
December 13, 2022
Hi Justin. We appreciate the honest review. We passed your feedback to our dev team.
Bre Williams
you can't get ahold of a human being because they're all bots I've been trying to contact someone for days to try to update my account information. can't even get a straight answer. I've been changed my phone number on the account but they're still sending the verification code to an old phone number so I can't access my account. that's so frustrating when you've worked and can't even receive your money. stripes support is horrible, just horrible
Stripe, Inc.
January 3, 2025
Hi Bre. Do you potentially have access to your two-step authentication backup code: https://support.stripe.com/questions/sign-in-to-your-stripe-account-without-a-two-step-authentication-device-or-backup-code?
Have you submitted an account recovery form if you don't have access to your backup code here: https://dashboard.stripe.com/recover?
wyatt holtkamp
For the most part, my user experience has been acceptable. No major issues, and all $ has been delivered to my account without fail. My clients do complain about the sound the app makes when completing a local card payment on my phone though. They say it's, "cold", "no fun", and "aweful". Not gonna lie, I don't like it much either. The square app makes a nice little jingle sound effect, and a smiley face pops up when the payment is complete. It's a small thing, but clients notice.
1 person found this review helpful
Stripe, Inc.
December 2, 2024
Hey Wyatt! We totally appreciate your feedback about the notification sound and hope this is something we can implement soon.