I
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Extremely inconvenient troublesome app. It won't allow even to pay for my mobile, requires bank customer id, personal id, then pin for the payment, then pin2 for signing the transaction! It cannot send push notification, I have to open it manually each time, when my bank online is open. It drives me crazy. I hate Smart id. Doesn't work abroad, terrible annoying app, good for nothing. Why would I need it if I have biometry?
36 people found this review helpful
SK ID Solutions AS
May 8, 2023
Hello! If your bank account was blocked, then that means your internet banks (apps?) PIN-code was blocked, not Smart-ID - those are not related. Banks PIN and Smart-ID PIN are two different things. However, we still don't have a good overview what the issue is. Please write
[email protected] and customer support will help solve the issue.
Denis Catz
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Update after developer response: Even though you don't have to pay any registration fees and the app itself is free, there are only 2 registration methods for new users: 1) i have to buy card reader 2) my current bank (which is government owned bank by the way) is supported by your app, so I have to open account in different bank. You may not directly charge any money for registration, but there isn't any option to register without spending money. So the registration is not free.
SK ID Solutions AS
January 29, 2025
Hello! Registering an account is for free. If you wish to do it via bank office, then bank will charge you for it (it's banks charge, not Smart-ID's) and going to bank office, is optional. If you do not wish to use Smart-ID, you can use other methods of authentication provided. For additional questions/issues -
[email protected]B0b
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Planned obsolescence , for no reason this text based app is no longer supported on my device , even tho I was using it perfectly before . Can't even migrate to new phone or confirm banking transactions
SK ID Solutions AS
January 8, 2025
Hello! Android 8 or newer is supported by Smart-ID app. Info is also written on our homepage https://www.smart-id.com/download/ If you have any additional questions, please let us know via
[email protected]