Samsung Members
4.5star
1.69M reviewsinfo
1B+
Downloads
PEGI 3
info
About this app
Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and
get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :
■ Get insider tips to unlock your device's full potential
■ Easily review device diagnostics
■ Access exclusive events and benefits
■ Pose questions directly to the experts and
get 1-on-1 customer support
■ Connect and share with others in the community
(Availability and services offered above may vary by country and region)
※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.
※ Privacy Policy
https://account.samsung.com/membership/policy/privacy
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.5
1.66M reviews
Neil Gray
- Flag inappropriate
January 8, 2025
The support to customers offered through the app is deplorable. There is no support, just a mix of AI and useless/disinterested staff with no desire to help their customers. I've been a Samsung user for over a decade (phones and TVs) and never needed support. The way they've teat me (and others with the same problem, having read similar feedback) means I've no problem finding another brand that would like my business.
Guilherme Tesser
- Flag inappropriate
- Show review history
January 5, 2025
I'm seeing the message: Samsung Members isn't supported in this region (9). I live in Ohio, USA. I've already tried reinstalling the app, logging into my account on the website, and checking the region (which is correct). I don't know what else to do.
2 people found this review helpful
Andrzej Wanski
- Flag inappropriate
January 1, 2025
Useless, shows issues and nothing else. If I select NO for the question is the picture quality good it just shows thr result that there is issue with the camera, no real fix. What's the point. Useless and doesnt make sense
4 people found this review helpful
