Mercedes-Benz Service
3.8star
9.42K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
THE MERCEDES-BENZ SERVICE APP AT A GLANCE
YOUR SERVICE STATUS
Your calendar is always pretty tight? No worries, with the Mercedes-Benz Service app you always know when your maintenance or annual inspection is due and receive timely reminders about it.
BOOK YOUR APPOINTMENTS
Whether it’s time for your inspection or you want to change your tires: Mercedes-Benz Service provides you with a direct link to your Mercedes-Benz dealership to book your appointments in just a few taps.
FIND THE DEALERSHIP FOR YOU
Easily find authorised Mercedes-Benz dealerships near you. Not sure whether a dealership can service your car? Mercedes-Benz Service only shows dealerships fit for you and your car.
PERSONALISED OFFERS
Want your Mercedes-Benz in good hands for maintenance? Get access to service offers that are specially tailored to the needs of your car (requires Mercedes me connect services), and book them right at your preferred service dealer.
LEARN MORE ABOUT YOUR CAR
Not sure how to pair your smartphone with your new car? Do you want to do some small repairs by yourself? Access curated videos and articles to help you get the most out of your Mercedes-Benz.
ALWAYS WELL INFORMED
Ever left wondering what a warning lamp meant? No need to search for the manual. Mercedes-Benz Service shows you active warning lamps (requires Mercedes me connect services) and gives you in-depth information about them and what to do next.
Please note:
The Mercedes me connect services only work with Mercedes-Benz vehicles equipped with the Mercedes me connect communication module. The range of functions depends on the respective vehicle equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you. An active, free Mercedes me account is required for use. The functions may be temporarily restricted due to insufficient data transmission bandwidth. Continuous use of the GPS function in the background can reduce battery life.
YOUR SERVICE STATUS
Your calendar is always pretty tight? No worries, with the Mercedes-Benz Service app you always know when your maintenance or annual inspection is due and receive timely reminders about it.
BOOK YOUR APPOINTMENTS
Whether it’s time for your inspection or you want to change your tires: Mercedes-Benz Service provides you with a direct link to your Mercedes-Benz dealership to book your appointments in just a few taps.
FIND THE DEALERSHIP FOR YOU
Easily find authorised Mercedes-Benz dealerships near you. Not sure whether a dealership can service your car? Mercedes-Benz Service only shows dealerships fit for you and your car.
PERSONALISED OFFERS
Want your Mercedes-Benz in good hands for maintenance? Get access to service offers that are specially tailored to the needs of your car (requires Mercedes me connect services), and book them right at your preferred service dealer.
LEARN MORE ABOUT YOUR CAR
Not sure how to pair your smartphone with your new car? Do you want to do some small repairs by yourself? Access curated videos and articles to help you get the most out of your Mercedes-Benz.
ALWAYS WELL INFORMED
Ever left wondering what a warning lamp meant? No need to search for the manual. Mercedes-Benz Service shows you active warning lamps (requires Mercedes me connect services) and gives you in-depth information about them and what to do next.
Please note:
The Mercedes me connect services only work with Mercedes-Benz vehicles equipped with the Mercedes me connect communication module. The range of functions depends on the respective vehicle equipment and your booked services. Your Mercedes-Benz partner will be happy to advise you. An active, free Mercedes me account is required for use. The functions may be temporarily restricted due to insufficient data transmission bandwidth. Continuous use of the GPS function in the background can reduce battery life.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.8
9.27K reviews
D C
- Flag inappropriate
August 7, 2021
It has been a long time since I am using this app but and the Mercedes me. Everytime I update with a hope that the problems has been fixed but in vain. It never continuously shows all the details. Sometimes it does not not display the guarantee, sometimes it does not display mobilo status. In between it shows everything for couple of days and then again the same. On computer you see all the details at the same time. Plus on service menu, it does not tell which service is the next.
63 people found this review helpful
Mercedes-Benz AG
August 7, 2021
We're really sorry for these issues in your app and we certainly understand your frustration. Have you reported this to our technical team? They have the necessary tools to look into this problem in order to solve it as soon as possible. You can contact them via the Support tab inside the app. We hope to hear from you soon. Have a lovely day.
Gabe Le
- Flag inappropriate
June 17, 2022
The app is useless. Booked a recall service from their sent mail, all good. Until they call me back to reschedule the appointment, it showed free time slots and was scheduled in the wrong department-at least in the proper town. Could have saved myself the smartphone fiddling and call directly, old-school.
11 people found this review helpful
Mercedes-Benz AG
June 20, 2022
Hi Gabe, thank you for your feedback and apologies for the inconvenience. Please contact our colleagues via the in-app contact function and ask them to check this out for you. Please let us know via an updated app review when they have fixed this for you, we would love to hear that all is now working correctly. Thank you.
Ye Aung
- Flag inappropriate
October 8, 2022
Good app but could be better IF 1. there is an option to change language to English (disclaimers are already in English so why not a little more), and 2. ability to automatically pre-select preferred service partner when scheduling for service.
34 people found this review helpful
Mercedes-Benz AG
October 12, 2022
Hello Ye, thanks for the feedback. The Service app takes the current language setting your phone is using, for your second point regarding the service partner we will pass this on to our app development team. They always welcome app improvement suggestions! If you have any questions we are always available to help via the in-app contact function.
What’s new
Important note: We will discontinue to operate Mercedes-Benz Service App as of March 31st 2025. We will integrate the service app features in the Mercedes-Benz App successively.
Please feel free to use our service features in the Mercedes-Benz App from now on.
Please feel free to use our service features in the Mercedes-Benz App from now on.
App support
About the developer
