American Airlines

3.6
93.6K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost.

Contact Us: 800-222-2377

Why we need the permissions:

Bluetooth
We will be adding location assistance to mapping (see our new terminal maps) that uses BLE

Location
Your location helps us give you relevant information tailored to where you are at the time.

Photos/Media/Files
Access to photos is required to store parking reminders.

Camera
The camera allows the app to scan credit cards and expedite the checkout process.

Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.

Other
Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Updated on
Jan 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
90.6K reviews
Kimberly S
January 24, 2025
We've had several instances of the app telling us to go to a specific departure gate, that gate shows up on our virtual boarding pass, And then we go to the gate and it's on the wrong side of the airport and completely incorrect. I can no longer rely on my boarding pass to tell me where to go. Additionally, I can no longer chat with customer service within the app! The very small area for a text box is at the extreme bottom of my screen right where back/home/Frwd buttons are located!!
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Ashlyn Gillis
January 25, 2025
When I logged in at first, thr app was displaying my first name twice like it was my last name too. That caused a lot of panic because I was unsure if it would affect my flight. I fought with the app to try and find where to change my name. I finally signed into my browser for American Airlines, and it was correct. Then trying to check into our flights was a pain. It kept loading for long periods of times and then erroring at random. I also had the worst time scanning my passport.
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Josh W
January 17, 2025
Great App! I have been flying strictly American Airlines for over 10 years. Love the app! Easy to book and manage a trip through the app. Easily check-in and receive Boarding passes. Easy to change seats. Also it lets me know if i have a delayed or canceled flight and auto rebooking information. I honestly have not had any of the issues that others have mentioned in these reviews. I am not saying they are not valid, just that I have not had the Issues. Thank You American Airlines!
11 people found this review helpful
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What’s new

We're continuing to improve your app experience with bug fixes and performance improvements