Hi Ak, we're sorry to hear you had a bad experience. Please get in touch with our support team and explain your issue there. They should be able to investigate why this is happening. Check out our current in-game activites and let us know what you think!
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- Added a new time-limited Nian's Festive Tale! - Added a new time-limited Lakeshore Mystery! - Added Dragon Ride, Dragon Pop, Dragon Pass and Chinese New Year Events - A few balance fixes - Minor bug fixes