4,5
103K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

GoTo is the premier provider of flexible-work software designed to easily help you connect with customers and colleagues. The GoTo mobile app offers a simple, secure and fully integrated phone, messaging, meeting, training and webinar solution that’s ideal for communication and collaboration anytime, anywhere.

On top of that, get more ways to meet your customers' rising expectations with our multi-channel inbox communication capability through SMS, Webchat and Social Media channels, all in one place.

Simple business communication:
- Work from anywhere and stay connected with your customers and colleagues
- Use your personal device without compromising your private phone number
- Consolidate all your voice, messaging and video communications in one app
- Take advantage of HD Audio and Video Quality in all your communications
- Control all your meetings through Business Calendar Integration & Meeting Reminders

Empower your business:
- Control what business number your customers see by switching between multiple business numbers through the Caller ID Swap feature
- Make sure your customers receive calls from numbers they know by enabling Call Back with the original caller ID
- Fully manage the behaviour of an incoming call through Find Me Follow Me
- Never miss a call with Instant Response, allowing you to automatically send a text message to calls you could not answer
- Switch to your PSTN cellular phone number if you’re in a remote area where data coverage is poor
- Retrieve and merge your device’s local contacts with your company’s contacts

Engage with your customers:
- Never miss a message through Inbox, where your SMS, social, surveys, and web chat conversations are all in one place
- Assign, unassign and resolve conversations on the go directly from GoTo mobile
- Control your customer communication by initiating conversations with them

Download the GoTo mobile app today!
Updated on
18 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Messages and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,5
96K reviews
Sophi Richman Fletcher
30 December 2024
I'll be the first to tell you I'm tech challenged, and having to zoom for work gave me anxiety. Someone sent me an invitation and the link to a meeting through this app this evening and it was SO EASY! Install the app, return to the page with the link-- just like the super easy instructions said to do-- and boom, I was in. Easy to know where to turn the mic and camera on or off...easy to find the chat! What a relief! Kudos to the developers.
12 people found this review helpful
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j baer
22 November 2024
"Merge calls" feature needs to be active before second caller answers (while ringing). Needs number blocking to cut down on spam. Voicemails still show as unread even after listening to the entire message. The app thinks 3 digit numbers are emergency calls, can't connect to internal extensions! THIS NEEDS A FIX ASAP! Missed calls have to be cleared on each device individually. So annoying! Developer response is very old.
198 people found this review helpful
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GoTo Group, Inc.
22 June 2020
Hi Josh, thank you so much for the feedback and for helping us make the app better. We are working on making thing faster for you. In the meantime you can change your default ring plan to 30 seconds instead of 20 seconds to have more time to pickup calls. Please reach out to support: https://support.goto.com/jive
East I70 Corridor Residential Services LLC (Vibiana Wesson Bowers)
11 December 2024
I agree, down load and log in was efficient and simple. To use GoTo on my smartphone not so much. Navigating the UI was difficult and the presenters were blocked out by their name tags. I turned my phone to landscape and at least it split the screen but no faces except one. To pose questions was really a job because the text square stopped and if I kept typing i couldn't see what I was writing so I had to keep scrolling which would sometimes think I wanted to highlight uhg just a lot of work.
3 people found this review helpful
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What's new

Inbox:
- New email channel support allowing you to respond to your customers through email

General:
- Bug fixes & improvement