AlinmaPay E-Wallet

Worst Experience. My first international transaction with the app and it was an absolute nightmare. The money was deducted from my wallet but was not deposited into my account. The customer helpline was always busy. Finally got through after a week. . The money was refunded to my wallet after a deduction of 300 riyals for no proper reason. Customer service too bad no response at all.

Horrible Experience. My first international transaction with the app and it was an absolute nightmare. The money was deducted from my wallet but was not deposited to my account. The customer helpline was always busy. Finally got through after a week. Guess what. The money was refunded into my wallet after a deduction of 108 riyals for no apparent reason and for no mistake of mine. The lure of a better exchange rate cost me dearly.

I had a disappointing experience with Alinmapay. I sent money on November 17, but it didn’t credit to my account. After several follow-ups, the funds were returned three days later, but 13.62 riyal was deducted, in addition to the 11.50 riyal transfer fee. This resulted in a total loss of 25.12 riyal without any benefit. I expected a full refund for the unsuccessful transfer. This has been my first negative experience with such services, and I hope they can improve.