4.3
306K reviews
Government
10M+
Downloads
Content rating
PEGI 3
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About this app

Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app

How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:

1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.

DATA PROCESSING & PRIVACY

The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
Updated on
18 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
297K reviews
Robinisademon
25 August 2024
horrible awful app. It has never, and i mean never ever, not once, managed to scan a QR successfully. I've had this app for years, I've updated it to all the latest versions. It's a waste of space. I've angled the QR scanner at all imaginable angles and held it upside down out of desperation. It just does not work. And more and more often the sms code isn't an option for logging in anymore and it forces you to use app. There are things I just cannot access because of what a failure this app is.
8 people found this review helpful
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Rijksoverheid
26 August 2024
Dear user, thank you for your message. We would like to help you. Please contact us on telephone number 088-1236555. ^KH | Webcare DigiD
A Google user
19 December 2024
Let's start with the positive: this app gets the job done, even though it might take a few attempts. That said, it is baffling that this government funded app, after years and years of user feedback and development, is still very noticeably riddled with little bugs. Logging into several mobile apps/sites after each other? "There's something wrong with the QR code." I wasn't even using a QR code! Train going into a tunnel while logging in? "You pincode is incorrect and you have -1 attempts left." Want to log in by actually scanning a QR code? Doesn't matter that the QR code is dead centre in the middle of the screen, the app just doesn't register it. The accompanying software on desktop/web is no different: choose logging in using a QR code? The QR code may simply not appear (blank) or it does, but is blurry. How hard is it to correctly render a QR code to screen‽ While I think the idea of DigiD is great, the execution gets little more than a pass.
2 people found this review helpful
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Rijksoverheid
19 December 2024
Dear user, we are sorry that the app does not work. A manual with steps to activate can be found on www.digid.nl/en/login-methods/digid-app. If you have any further questions you can call us at 088- 1236555. ^MKB | Webcare DigiD
Jon Koops
3 June 2024
Generally a good app, and I love being able to use the services that DigiD offers. However, the QR code scanner is bad, like really BAD. There are plenty of great libraries that the developers can use to have a quick QR code scanning experience, but now I often have to change screen brightness, hold my phone awkwardly, etc. as it tries to scan the code. Room for improvement.
12 people found this review helpful
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Rijksoverheid
3 June 2024
Dear Jon, due to a malfunction, scanning the QR code is temporarily not possible. We are aware of this problem and are working on a solution. When it is not possible to log in with a QR code, then log in with the DigiD app on one device, or use the login with SMS code. We apologise for the inconvenience. ^JH | Webcare DigiD

What's new

From now on you can log on with a face scan or by fingerprint.
We have also made some other minor improvements in this version.