Rescue + Mobile for Android

3.1
4.48K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Rescue+ Mobile uses accessibility service in order to provide full remote control of this device during a Rescue session. Rescue+ Mobile does not track or control any action or behaviour through this service outside of a Rescue session.
Updated on
16 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.1
4.23K reviews
Joel Armstrong
6 January 2025
Motorola tech support had me use this app to get rid of the annoying accessibility feature and it quickly worked!
1 person found this review helpful
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Ronald Ramirez
26 November 2024
Verizon did not fix my phone. I have problems with my phone and they did not resolve it. They look at my phone with this app did not fix it. Google Messenger they need to fix it.
1 person found this review helpful
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Sanja Fung
19 November 2024
BEWARE OF THIS APP!!! IT'S USED BY SCAMMERS. A scammer just tried to use this on me in my attempt to cancel my Microsoft 365 personal subscription. They asked me to download it so they can look at my screen and "walk me through the cancellation". I was also asked to go to the AMEX website and buy a gift card "in order to get a refund for the subscription to my card & also in order to delete the card from the system", otherwise I'll still be charged. Both Microsoft & Amex have been notified!
20 people found this review helpful
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What's new

Minor bugfixes and improvements

App support

Phone number
+18009931790
About the developer
GoTo Group, Inc.
333 Summer St Fl 5 Boston, MA 02210 United States
+1 385-300-8691

More by GoTo Group, Inc.