athena.
The service is good, but it's hard to book! Sometimes when I try to book for the free metro express, it keeps saying "unable to find a suitable ride for you at the moment." However, there's already a metroexpress in front of the station or me! It's bugging and the van isn't even full. I also have stable wifi. It would be nice if you fixed this problem, thank you.
3 people found this review helpful
Mowasalat - Karwa Company
16 December 2024
Dear customer, thank you for your valuable feedback, we would like to address your comment as soon as possible, please do contact us on 44588888 or email us on
[email protected] and our 24/7 customer service team will be happy to assist.
Charmagne Delfin
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Most of the time, system not working, it's showing there's a lot of available car but you cannot book. Hopefully it will be fixed. so very hard to book. What is the use of metro if you can't book this free ride, after riding metro you will ride an uber because you missed the bus already. Double expenses.
2 people found this review helpful
Mowasalat - Karwa Company
12 December 2024
Dear customer, thank you for your valuable feedback, we would like to address your comment as soon as possible, please do contact us on 44588888 or email us on
[email protected] and our 24/7 customer service team will be happy to assist.
Gareth Lewis
Half the time app doesn't work, locations are not registered even if they are on teh drop down menus, never any taxis about even in the center of Doha, app fails to confirm taxis are on their way. Metro drop off continually drops pick ups. System used to work but hasn't for at least 3 months now
1 person found this review helpful
Mowasalat - Karwa Company
16 December 2024
Dear customer, thank you for your valuable feedback, we would like to address your comment as soon as possible, please do contact us on 44588888 or email us on
[email protected] and our 24/7 customer service team will be happy to assist.