Jabra Sound+

4.2
210K reviews
5M+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Jabra Sound+ app
The Jabra Sound+ app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones.

An app experience that’s made for you
Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more. To perform optimally, your headset may need different settings activated for each of these situations.
For this purpose, we created “Moments” – predefined configurations to suit different moments of your day. All the Moments are customizable to cover your unique preferences, and with future updates.

Choose your favorite voice assistant – Google or Amazon Alexa*
With a single touch instantly access your phone’s voice assistant, directly from your headphones.

Personalize your music
Customize your sound with the music equalizer. Choose a predefined setting or fine-tune your audio using the 5-band equalizer.

SmartSound - automatically adapts your headset to your surroundings
SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound+. **

ANC for blocking ambient noise
With ANC (Active Noise Cancellation) you can reduce the amount of disruptive noise you hear from your surroundings. **

Hear the world around you
Adjust how much of the outside world you’d like to hear when using your headphones. **

Superior call experience
Modify your call settings to suit your preferences.

Battery status
Track your headphone’s battery status with a simple, visual indicator in the app.

Wireless updates
Always keep your headphones updated with the wireless update feature

Activity tracking
Track your activity progress (only available for the Jabra Elite Active 65t).

2-year warranty
Register your headphones using the Jabra Sound+ app to activate your 2-year warranty against damage from water and dust. ***


* Amazon registration required and dependent on headset compatibility
** Certain features, such as ANC, SmartSound and HearThrough are headphone dependent.
*** For the Elite headphones
Updated on
14 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
205K reviews
Darren Stephenson
18 December 2024
Since the latest earbud software I've found them very glitchy not an issue I'd had before. A lot more noise on playback and the music will just stop in the earbuds, doesn't cut connection as the music is still playing on the phone but the phone still sees the earbuds and doesn't switch to the phone speakers. Stopping and starting the music doesn't appear to do anything. I'm having to switch tracks stop and start the music numerous times and it may come back, it's random
Did you find this helpful?
Jabra by GN Audio
18 December 2024
Hello Darren Stephenson - Thank you for posting your review. We are sorry to learn that you are having this experience after updating the firmware in your Jabra device. We invite you to contact our Support Team for assistance in resolving the challenge. You can find contact information on the Jabra website at https://bit.ly/3EThuYN. Thanks again.
Tomas Leahy
11 October 2024
Used to work well. After losing the headphones for a while, I found them again, but the app no longer seems to be able to detect them. They connect to the phone no problem, just not the app. A pity because the audio needs to be rebalanced, but that seems to be impossible without the app. Edit: seems the issue was that the battery has died and is unable to charge. Guess it went through quite an adventure while missing. Can't fault the app for a hardware issue, so I will return the 5* review.
21 people found this review helpful
Did you find this helpful?
Jabra by GN Audio
11 October 2024
Hello, Tomas - Thank you for reviewing the Jabra Sound+ app. While we appreciate your five-star review of our Sound+ app, we are sorry to hear that your device is unable to charge. If we can be of any assistance in the future, please get in touch with our Jabra Support Team through this link (https://bit.ly/4cUhhDj). We are happy to help! -Bryan
Cees Mutsaers
31 October 2020
I have a Samsung Note 4 and less than 2 years ago I bought the Jabra active 65T earbuds. They worked fine until 2 weeks ago. I could and can not get bluetooth connection anymore. First I thought my smartphone is defect but that was not the case since I can connect to other bluetooth devices in an instant. Than I discovered that the Jabra app disappeared from my phone. Very strange because I for sure did not deleted it. So I went to the Jabra website and saw there was a new app. But this app is not compatible anymore with my Note 4 which runs on the latest android OS version available (6.01) for this phone type. But Jabra advertised and still does advertise (I have a screen shot) that the earbuds are compatible with the Samsung Note 4. No talk about a particular OS version. Bottom line I can trough my 170 euro expensive still functional earbuds away since Jabra does not support Android OS 6.01 anymore. Really a shame. LESSON TAKEN never buy Jabra products because you can not use them anymore even before they get broken !!! I asked Jabra to send me the old app version and they told me they don't have it anymore, very strange !!!
Did you find this helpful?
Jabra by GN Audio
18 November 2020
Hi Mutsaers Video Recordings- We are sorry that you are having trouble with the Jabra Sound+ app. We hope that you will contact us so we can gather more information about your experience and provide a solution: https://bit.ly/2wIr6ln Thank you!

What's new

Stability and performance improvements