Janet Walsh-Adams
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They really need to override whatever "automatic" theme is when redeeming rewards, as when the black QR/barcode appears on a grey background, it's useless. When the assistant is frazzled and has no way to manually enter the code, then you get to pay full price and waste time asking to have the reward reinstated elsewhere in the store (unless you can find the mystical option of 'unselect reward' in the customer support section of the app). The app is also generally confusing to navigate
16 people found this review helpful
Inter IKEA Systems B.V
18 October 2024
Hej! We are really sorry for your bad experience. We will look into it. /IKEA app team
A Google user
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cant find warehouse location of selected ikea store. this function was really ideal in the old app. So to conclude, not intuitive and functional at al. It evolves around design and not functionality. Differs totally from ikea mentality. From the point you see your product in the search it is 3 clicks (4 clicks from basket) untill you see the warehouse location. Opposed 2 clicks and directly visible from basket.
11 people found this review helpful
Inter IKEA Systems B.V
5 November 2019
Hi, to see where the product is in the store you click the product you want to see, "More info" and then "Find in store". Hope that this will help you. Thank you for the review!
Leona Jack
I've mentioned this a few times via the feedback in the app, but support just keeps on ignoring me. So here goes one last time; the lists are not working properly! Since an update in October / November last year, whenever you add an item to a list, and you close the app and want to work on the list lateron, everything is gone. You have to start all over again building up that list. Can you guys please fix this? It's very frustrating. Thanks in advance.
92 people found this review helpful