Kyna Ann
I use this app quite a lot but I've been disappointed by the new update. I don't like the new changes to the reading challenges, such as not being able to see your friends' challenges, automatic sync with Kindle, no star ratings on the challenges screen as well as the additional challenges. I think the app could benefits from reversing these changes and instead implementing the ability to change editions in the app, fixing the bug of reviews disappearing, and adding half stars.
21 people found this review helpful
Kenneth van Ewijk
Disappointed. On one hand, the app feels just like a web wrapper. Often slow and unresponsive. But on the other hand, it then misses a lot of features that the website does have. I mainly use Goodreads for the recommendations, they are tucked away in an overflow menu. The useless discover tab gets a place at the bottom, only shows the most popular lists. Most annoying of all, 'books like this', which I often use to find books similar to ones I like isn't anywhere.
12 people found this review helpful
Liam Noire
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I want to log in to my account and nothing works. I can't reach customer support either because it states my email address is malformed when it is not. Can someone from the Goodreads customer service please contact me? I'll delete the one star review after the issue is solved. Edit: As earlier stated, my email address is registered as malformed while using contact_us url. The response given to this review is very disappointing because it means I can't/won't be helped with my issue.
1 person found this review helpful
We apologize for the issues logging in. We'd be happy to assist further if you reach out to us using the Contact Us form: https://www.goodreads.com/about/contact_us . If you cannot via your mobile app due to the technical issues you are experiencing, please try contacting us on web or mobile web. We need more information to help troubleshoot.