Adriana Aracioglu
The game is nice, but frustrating. Like, at some parts, when the fox can't pass because of blocked way, then you get all the steps and rewards possible,,that can not be user, as the fox can't pass, but almost impossible to open the way, then when the way is finally open, it's hardly seen a step to obtain. And then by the time also the moves are ending. I lost too much time I this app that supposed to be for fun. But it's just frustrating. So no thanks. Better without.
67 people found this review helpful
Jam City, Inc.
10 November 2021
Hi Adriana, we're sorry to read that you're experiencing inconveniences with trix the fox, could you please reach our support team and describe to them your situation in greater detail? This can be done via https://jamcity.helpshift.com/a/genies-and-gems/?contact=1 Best regards
Michael Krein
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This game is great except over half the videos don't load and you have to restart the game and loose a game play every time a video doesn't load. I've lost at least 2/3s of my games plays the last two weeks getting very close to uninstalling the game. Game had been greatly improved since I made this review in 2022; however the last week or so it's the same as before. Game freezing loosing game plays, and the adds that do load are ridiculously long.
9 people found this review helpful
Jam City, Inc.
26 May 2022
Hi Michael, we're sorry to read that you're experiencing inconveniences when trying to load a video, could you please reach our support team and describe to them your situation in greater detail? They will do their best to get it fixed as soon as possible. This can be done via https://jamcity.helpshift.com/a/genies-and-gems/?contact=1
Kevin Kastner
Good game but has one glaring issue. I'm at level 490 and the puzzles are sometimes pretty difficult which I would expect. The problem is I only get 5 lives to complete those levels and then have to wait or buy lives. Other times I get several hours of play with infinite lives. I'm not sure why this game even uses lives. Ads are not too intrusive which makes it fun. I wish I could just pay once to have endless lives. Overall it's a nice game I enjoy playing.
17 people found this review helpful