Île-de-France Mobilités

4.1
78K reviews
5M+
Downloads
Content rating
PEGI 3
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
20 Jan 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and App info and performance
This app may collect these data types
Personal info, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
77.3K reviews
Paddy Johnsson
29 July 2023
Downloaded the App for my visit to Paris. I'm used to use Apps for everything, also for traveling to buy tickets etc. But the App won't let me buy tickets. It had to download and install an additional App, which went fine. But then when trying to buy tickets it always has an error. No idea which one though. Very not useful for buying tickets. Removed the App and I bought a physical paper ticket at the metro station instead and did things 'the old way'. Which worked perfectly.
7 people found this review helpful
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Île-de-France Mobilités
31 July 2023
Hello Paddy, I am sorry for this inconvenience. I invite you to describe the situation via the link https://applidium.page.link/sav-contact-help from your phone. We will be able to analyze the situation and provide you with a personalized response. See you soon, Enzo from the Île-de-France Mobilités team.
Robert Berendsen
22 February 2024
Impossible to get pas the Captcha, whether in app or online and as an extra kick in the stomach, the app all the time erases what you entered so you need to start all over again. Typical sloppy programming without any possibility of assistance either. (BTW, same problems with other mobility apps in France, like RATP and Vélib)
2 people found this review helpful
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Île-de-France Mobilités
23 February 2024
Hello Robert, I’m sorry about this situation. I invite you to write from your mobile at https://applidium.page.link/sav-contact-help for analysis. Please provide us with as many details as possible to facilitate the checks and provide you with an adapted answer. Have a good day, Mina de l'équipe Île-de-France Mobilités.
Francesco Ballerin
22 January 2025
The app is buggy so that it is impossible to register to the service. First of all, it will throw technical errors when the user is not in France or not using a French VPN. Even when using a French VPN some of the buttons in the registration process are disabled, preventing the registration from being completed. When sending a feedback on this matter, they reply that they are unable to do anything about it because the feedback is written in English and not in French.
1 person found this review helpful
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Île-de-France Mobilités
22 January 2025
Hello, we are about your situation. Account creation will be available for you from January 23rd (EU & UK). Thank you for your understanding. Account creation is not available from other regions for security reasons. However, you can buy certain transport tickets without creating an account within the app. Thank you for your understanding. Maja.

What's new

NEW
We regularly make technical optimizations, corrections and evolutions to make the application even more efficient and reliable.
Thank you for using the Île-de-France Mobilités application!