WhatsApp Business
In-app purchases
4.4star
15.2M reviewsinfo
1B+
Downloads
PEGI 3
info
About this app
Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.You get free calls* and free international messaging* plus business features to help you do more with conversations.
Download the app to get business benefits like these:
• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.
• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.
• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**
FAQs
Are all features free?
The app is free to download and use, with a mix of free and paid features.
Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.
Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.
How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).
*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
14.9M reviews
Atta Mohammad
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December 25, 2024
I am extremely disappointed with WhatsApp Business. Despite all the hype, the app is far from user-friendly and lacks essential features. It’s difficult to manage multiple conversations, and the automation tools are clunky at best. The message templates often fail to send correctly, which causes a lot of frustration. The app also frequently crashes, making it unreliable for business use. On top of that, customer support is virtually non-existent, and I had no luck getting help for any of my iss
2,544 people found this review helpful
Ahamed YASEEN
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January 3, 2025
"WhatsApp is an essential communication app that excels in simplicity and functionality. It offers instant messaging, voice, and video calls, all with excellent clarity and reliability. The user-friendly interface ensures smooth navigation, while features like group chats, end-to-end encryption, and file sharing make it versatile for personal and professional use. The frequent updates keep it relevant with new features like Communities and improved privac
6,218 people found this review helpful
4tune_zw
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January 2, 2025
The new Gallery UI (image attachment UI ) is slow and unresponsive. Extra steps are required, including selecting a dropdown to view folders, which doesn't show all folders. Editing and adding captions is cumbersome, and typing captions first,before selecting images/video and sending without tapping the edit button first, send the image without the caption and deletes the caption. This new process is a hassle. The old Gallery UI was better and faster, and honestly, you didn't have to change it
343 people found this review helpful
What’s new
• You can now double tap to quickly react to a message.
• Sharing multiple images and videos now sends as a collection.
• You can now share sticker packs as a message in your chats. Tap the three dot menu next to a pack and choose ‘Send’ to get started.
These features will roll out over the coming weeks. Thanks for using WhatsApp!
• Sharing multiple images and videos now sends as a collection.
• You can now share sticker packs as a message in your chats. Tap the three dot menu next to a pack and choose ‘Send’ to get started.
These features will roll out over the coming weeks. Thanks for using WhatsApp!
